About Us

We are the leading provider of heat interface unit (HIU) maintenance and repair services in London, setting the standard for excellence in our industry. Our team of highly skilled engineers undergo rigorous training from renowned industry leaders like SAV Systems and other HIU manufacturers. This ensures that we possess the knowledge and expertise to effectively address any HIU-related issue.

Our reputation as a trusted provider has earned us the trust of many of London’s largest Managing Companies, Housing Associations, and Real Estate companies. They rely on us to deliver top-notch HIU services, knowing that we consistently meet and exceed their expectations.

We take great pride in our exceptional customer service, always going the extra mile to ensure our clients’ satisfaction. Our dedication to helping our clients succeed has contributed to our steady growth, with our customer base doubling each year.

we firmly believe in standing behind the quality of our work. That’s why we provide comprehensive warranties on all our repair and replacement services, ensuring our clients’ peace of mind.

When it comes to parts replacements, we offer a generous 12-month warranty. This means that if any issues arise within the warranty period, we will take care of it at no additional cost to you. For HIU replacements, you benefit from the manufacturer’s warranty, which typically covers a period of 5 years. This warranty ensures that you are protected against any manufacturing defects or malfunctions.

Furthermore, we prioritize the safety and protection of our clients. We hold a substantial £5,000,000 public liability insurance, providing an extra layer of coverage and reassurance. Additionally, we are proud to be a CHAS approved safe contractor, demonstrating our commitment to maintaining high safety standards in all our operations.

With our comprehensive warranties, substantial insurance coverage, and CHAS approval, you can trust that we prioritise your satisfaction and safety. Count on us to deliver reliable, high-quality service backed by our commitment to customer satisfaction.

We take pride in our commitment to offering competitive rates that are transparent and inclusive of all necessary costs. Our pricing structure encompasses travel expenses,  ULEZ (Ultra Low Emission Zone) charges, and C charge fees, ensuring that our clients have a clear understanding of the total cost involved.

While we may not always offer the lowest rates in the industry, we firmly believe that the value we provide through our services justifies the investment. Our team consists of highly trained and experienced engineers who are dedicated to delivering reliable and efficient solutions for all your heat interface unit (HIU) needs. We go above and beyond to ensure complete customer satisfaction, striving to exceed expectations in every aspect of our work.

We understand the importance of transparency and avoiding any surprises when it comes to pricing. By including all necessary costs upfront, we aim to build trust with our clients and establish long-lasting relationships based on fairness and integrity.

When you choose us, you are investing in the expertise, professionalism, and quality of our work. We are confident that the level of service we provide and the results we deliver make us the best choice for your HIU maintenance, repair, and replacement requirements.

We take immense pride in the consistent satisfaction of our customers, as evidenced by the results of our survey conducted from March 2022 to March 2023. An overwhelming 96% of our customers expressed their willingness to utilise our services again. This high level of customer loyalty is a testament to our unwavering commitment to excellence.

At our company, we continuously surpass our customers’ expectations by providing exceptional services that keep their heat interface units running smoothly and efficiently. Our team of specialised engineers is dedicated to delivering top-notch service, and they consistently go above and beyond to ensure complete customer satisfaction.

We firmly believe that customer happiness is the cornerstone of our success. We understand that our clients rely on us to provide reliable, high-quality service, and we make it our mission to consistently deliver on this promise. The trust and satisfaction of our customers have become the driving force behind our continued growth and success.

When you choose us, you can have confidence in the reliability and quality of our services. Our exceptional track record of customer loyalty and satisfaction speaks volumes about the level of service and expertise we provide. Join our community of satisfied customers and experience the peace of mind that comes from partnering with a company dedicated to exceeding your expectations.

Choose us for all your HIU maintenance, repair, and replacement needs, and discover the reliable and high-quality service that our customers consistently rave about. Contact us today to experience the difference firsthand.

At our company, we highly value the loyalty of our esteemed customers, and we believe in expressing our appreciation through special benefits. As a token of gratitude, we offer an exclusive discount on our services to customers who have entrusted us with their heat interface unit maintenance and repair needs in the past.

When you choose us for repairs, HIU replacements, or servicing, we extend a generous 20% discount on the labor cost. This discount is our way of saying thank you for your continued support and for placing your trust in our expertise.

We are committed to building long-lasting relationships with our customers, and this loyalty discount is a testament to that commitment. It is our aim to reward your loyalty and demonstrate our dedication to providing top-notch service at a value that goes beyond your expectations.

By choosing us, you not only benefit from our exceptional service but also enjoy the added bonus of a loyalty discount that reflects our gratitude for your continued partnership. It is our sincere belief that this discount further strengthens the bond we share with our loyal customers.

Experience the satisfaction of receiving premium service combined with exclusive benefits. Choose us as your trusted partner for all your heat interface unit needs and enjoy the advantages of our loyalty discount. Contact us today to avail yourself of this special offer and continue enjoying our top-notch service at a discounted rate.